All orders are fulfilled at our London warehouse using the delivery partners DPD/DHL
Orders above £30 will be delivered free all UK with the exception of frozen products will incur a packaging fee of £3.99.
Orders placed before 1 pm are fulfilled the same day using DPD/DHL Next day delivery service (except weekends).
Weekend orders are fulfilled on Monday for next working day DPD/DHL delivery.
Delivery to Ireland requires 2 days and will be charged based on the shipment weight.
UK offshore delivery (Guernsey, Northern Island, Isle of Man) requires 2 days and delivery charges based on shipment weight.
Returns - T&Cs
Our 100% buyer protection program allows for easy returns only for products not as per description on website which you received in damaged/defective/broken condition.
All products must be returned in their original condition unused.
We do not accept returns of frozen products and are non refundable.
Product After 7 days Of delivery return can not be accepted.
You can raise a dispute within 7 days of delivery, in either of the two ways. By sending an email to info@keralataste.com with images of broken/defective/damaged products within 7 days of delivery or by calling our customer service number 03003034715. Please mention your order number in the email. By signing into your Kerala Taste account if you are a registered customer (Easy method).
Reverse pickup orders will initiate refund once the item is picked up by our courier partner and received by us.
We will refund when your item is back in warehouse. The refund amount will be credited within 3 to 5 working days in your account.
