Delivery Information

     

  • All orders are fulfilled at our London warehouse using the delivery partner DPD.
  • Orders placed before 1 pm are fulfilled the same day using DPD Next day delivery service (except weekends).
  • Weekend orders are fulfilled on Monday for next day DPD delivery.
  • Delivery to Ireland requires 2 days and will be charged based on the shipment weight.
  • UK offshore delivery (Guernsey, Northern Island, Isle of Man) requires 2 days and delivery charges based on shipment weight.
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    Returns - T&Cs

     

  • Our 100% buyer protection program allows for easy returns only for products not as per description on website which you received in damaged/defective/broken condition.
  • All products must be returned in their original condition unused. 
  • Product After 7 days Of delivery return can not be accepted.
  • You can raise a dispute within 7 days of delivery, in either of the two ways. By sending an email to info@keralataste.com with images of broken/defective/damaged products within 7 days of delivery or by calling our customer service number 03003034715. Please mention your order number in the email. By signing into your Kerala Taste account if you are a registered customer (Easy method).
  • Reverse pickup orders will initiate refund once the item is picked up by our courier partner and received by us. 
  • We will refund when your item is back in warehouse. The refund amount will be credited within 3 to 5 working days in your account.