Privacy Policy

At Keralataste, we are committed to protecting your privacy and ensuring that your personal information is handled securely, responsibly, and in accordance with applicable data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect the following information:

• Full name
• Billing address
• Delivery address
• Phone number
• Email address
• Payment information
• Order history and purchase details
• Device and browser information
• IP address
• Website usage and browsing data

We collect only the information necessary to process orders, provide customer support, improve our services, and enhance your shopping experience.

How We Use Your Information

The information we collect may be used for the following purposes:

• Processing and fulfilling your orders
• Arranging delivery of purchased products
• Providing customer support and responding to enquiries
• Sending order confirmations, invoices, and delivery updates
• Improving website functionality, performance, and user experience
• Detecting and preventing fraudulent or unauthorised transactions
• Managing customer accounts and order history
• Sending promotional offers, newsletters, and product updates (where you have provided consent)

Keralataste does not sell, rent, or trade your personal information to third parties for marketing purposes.

Payment Security

We take the security of your payment information seriously. All payments made through Keralataste are processed using secure and trusted payment service providers.

For your protection, we do not store complete payment card details on our servers. Appropriate technical and organisational measures are implemented to safeguard personal information against unauthorised access, loss, misuse, or disclosure.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and improve our services.

Cookies help us to:

• Remember your preferences and settings
• Improve website functionality
• Analyse website traffic and visitor behaviour
• Personalise content and promotional offers
• Enhance overall user experience

You may choose to disable cookies through your browser settings; however, some features of the website may not function correctly as a result.

Third-Party Services

To operate our business efficiently, we may share limited personal information with trusted third-party service providers, including:

• Delivery and courier partners
• Payment processing providers
• Website hosting and maintenance providers
• Analytics and performance monitoring services

These service providers are authorised to use your information only to the extent necessary to perform services on our behalf and are required to maintain appropriate confidentiality and security measures.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may occasionally send information regarding:

• Special offers and promotions
• New product launches
• Seasonal campaigns
• Important business updates

You may opt out of receiving marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfil customer orders
• Provide ongoing customer support
• Meet legal and regulatory obligations
• Resolve disputes
• Improve and maintain our services

When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

Your Rights

Depending on applicable data protection laws, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to certain processing activities
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

Keralataste reserves the right to update, amend, or modify this Privacy Policy at any time. Any changes will be published on this page and will become effective immediately upon posting.

We encourage customers to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.

Contact Us

Keralataste

United Kingdom

Email: info@keralataste.com

Website: https://www.keralataste.com/

Alternatively, you may contact us through the Contact Us page available on our website.

Thank you for placing your trust in Keralataste.