Terms and Conditions
Terms and Conditions for Keralataste
Welcome to Keralataste. These Terms and Conditions govern your access to and use of our website, products, and services. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, please refrain from using our website and services.
1. General
These Terms and Conditions apply to all visitors, customers, and users of the Keralataste website.
By using our website, you confirm that:
- You are at least 18 years of age or have permission from a parent or legal guardian.
- The information you provide is accurate, complete, and up to date.
- You will use the website in accordance with applicable laws and regulations.
Keralataste reserves the right to amend these Terms and Conditions at any time. Updated versions will be published on this page and will become effective immediately upon posting.
2. Products and Availability
We strive to ensure that all product information displayed on our website, including descriptions, images, prices, and availability, is accurate and current.
However:
- Product images are provided for illustrative purposes only.
- Actual packaging, labelling, and appearance may vary from the images shown.
- Product availability is subject to stock levels and may change without notice.
- We reserve the right to limit quantities or discontinue products at any time.
In the event that a product becomes unavailable after an order has been placed, we will contact you to discuss suitable alternatives, refunds, or order adjustments.
3. Pricing and Promotions
- All prices displayed on the website are in British Pounds Sterling (GBP £).
- Prices include applicable taxes unless otherwise stated.
- Delivery charges, where applicable, will be displayed during checkout.
- Promotional offers, discount codes, and special pricing are subject to availability and specific promotional terms.
While every effort is made to ensure pricing accuracy, Keralataste reserves the right to correct pricing errors and cancel orders affected by obvious pricing mistakes.
4. Orders and Payment
When placing an order, you confirm that:
- All information supplied is accurate and complete.
- You are authorised to use the selected payment method.
- The purchase is made for lawful purposes only.
Payments are processed securely through trusted third-party payment providers. For security reasons, Keralataste does not store complete payment card information.
We reserve the right to:
- Refuse or cancel any order at our discretion.
- Limit purchase quantities.
- Request additional verification before processing an order.
- Cancel orders suspected of fraudulent or unauthorised activity.
5. Order Acceptance
Receipt of an order confirmation email does not constitute acceptance of your order.
An order is considered accepted only when the products have been dispatched. If we are unable to fulfil your order for any reason, we will notify you and arrange a refund where applicable.
6. Delivery
We aim to dispatch and deliver orders within the estimated timeframes displayed on our website.
Delivery times may vary due to circumstances beyond our control, including:
- Courier service delays
- Severe weather conditions
- Public holidays
- Customs or transportation disruptions
- High seasonal demand
Customers are responsible for providing accurate delivery information. Additional charges may apply for redelivery requests resulting from incorrect addresses or failed delivery attempts.
Risk in the products passes to the customer upon successful delivery.
7. Returns and Refunds
Returns, replacements, and refunds are governed by our Return & Refund Policy.
Due to food safety, hygiene, and product integrity requirements, certain products may not be eligible for return once delivered.
Customers should review our Return & Refund Policy before making a purchase.
8. Customer Accounts
If you create an account with Keralataste, you are responsible for:
- Maintaining the confidentiality of your login credentials.
- Restricting access to your account.
- Ensuring that account information remains accurate and updated.
- All activities conducted through your account.
Keralataste shall not be liable for losses resulting from unauthorised use of your account caused by your failure to safeguard account credentials.
9. Intellectual Property
All content available on the Keralataste website, including but not limited to:
- Logos
- Trademarks
- Product descriptions
- Images
- Graphics
- Website design
- Text content
- Software and digital assets
is the property of Keralataste or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written consent from Keralataste.
10. Acceptable Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorised access to systems or data.
- Distribute malicious software, viruses, or harmful code.
- Interfere with website functionality or security.
- Use the website to commit fraud or engage in deceptive practices.
We reserve the right to suspend or permanently terminate access to users who violate these provisions.
11. Limitation of Liability
To the fullest extent permitted by law, Keralataste shall not be liable for:
- Indirect, incidental, or consequential losses.
- Loss of profits, revenue, or business opportunities.
- Delays in delivery caused by third parties or circumstances beyond our control.
- Temporary interruptions or unavailability of the website.
- Improper use, storage, or handling of products after delivery.
Our total liability in connection with any order shall not exceed the amount paid by the customer for the relevant products.
Nothing in these Terms shall exclude liability where exclusion is prohibited under applicable law.
12. Privacy and Data Protection
Your personal information is collected, stored, and processed in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of information as described in our Privacy Policy.
13. Force Majeure
Keralataste shall not be responsible for delays, failures, or interruptions caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Severe weather
- Government actions
- Industrial disputes
- Transportation disruptions
- Internet or telecommunications failures
- Pandemics or public health emergencies
14. Severability
If any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.
15. Changes to These Terms
We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice.
Continued use of the website following any changes constitutes acceptance of the updated Terms and Conditions.
16. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Keralataste
United Kingdom
Email: info@keralataste.com
Website: https://www.keralataste.com/
You may also contact us through the Contact Us page available on our website.
Thank you for choosing Keralataste. We appreciate your trust and look forward to serving you.
Allergy and Product Information Disclaimer
Keralataste strives to provide accurate product descriptions, ingredient information, nutritional details, and allergen information wherever available. However, manufacturers may change product formulations, ingredients, packaging, or labelling without prior notice.
Customers are advised to carefully read the product packaging, ingredient list, nutritional information, allergy warnings, and usage instructions before consuming or using any product.
Keralataste cannot guarantee that products supplied are free from allergens, as products may be manufactured, packaged, or stored in facilities that handle common allergens, including but not limited to nuts, peanuts, milk, eggs, soy, wheat, sesame, fish, and shellfish.
If you have food allergies, intolerances, dietary restrictions, or specific health concerns, please consult the product packaging and manufacturer information before purchase and consumption.
Keralataste accepts no liability for adverse reactions, allergies, or health issues resulting from the consumption or use of products purchased through our website where customers have not independently verified ingredient and allergen information.
